Privacy Policy
Effective Date: 14th Jan 2025
Hautch Cleaning Services is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and communications. By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Address (for service purposes)
- Payment information (if applicable)
Non-Personal Information
- Browser type and version
- IP address
- Device type
- Pages viewed on our website
- Referring website information
2. How We Use Your Information
We use your information to:
- Provide cleaning services and customer support.
- Respond to inquiries, schedule services, and process payments.
- Improve our website, services, and customer experience.
- Send updates, special offers, and service-related notifications.
- Ensure compliance with applicable laws and regulations.
3. Sharing Your Information
We respect your privacy and will never sell, rent, or share your personal information with third parties, except in the following cases:
- Service Providers: We may share information with trusted service providers who assist in delivering our services, such as payment processors or customer support tools.
- Legal Requirements: We may disclose information to comply with legal obligations, enforce our terms of service, or protect our rights.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These help us analyze website traffic, remember your preferences, and improve functionality.
You can manage your cookie preferences through your browser settings, but disabling cookies may affect website functionality.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request the deletion of your personal information, subject to legal obligations.
- Opt out of receiving marketing communications at any time.
To exercise these rights, please contact us at hello@hautch.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.
9. SMS/Text Message Privacy
Hautch Cleaning LLC handles SMS messaging data according to the following guidelines:
Third-Party Service Providers:
- We will not share your SMS opt-in data with third parties for purposes unrelated to supporting your service campaign
- We may share Personal Data with service providers who help deliver text messages, including platform providers, phone companies, and messaging vendors
- All text messaging originator opt-in data and consent information is excluded from third-party sharing
Affiliate Sharing:
- While we may share Personal Data with affiliates or subsidiaries, their use of your data remains subject to this Policy
- Text messaging opt-in data and consent are explicitly excluded from affiliate sharing
Text Message Communications:
- You can opt out of text messages at any time by replying STOP
- Message frequency varies by user preferences and service schedule
- Standard message and data rates may apply
- All SMS communications comply with applicable regulations and carrier requirements
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: hello@hautch.com
Phone: (402) 281 2733
Thank you for trusting Hautch Cleaning Services. Your privacy is our priority.